Privacy Policy

Last updated: 15 July 2026

At Harrisons of Hove (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Harrisons of Hove is an independent café based in Hove, East Sussex.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details on our Contact page.

Information We Collect

We may collect the following information when you use our website:

  • Your name (if you submit an enquiry)
  • Your email address
  • Your telephone number (if provided)
  • Any information you include in a contact form or email
  • Technical information such as your IP address, browser type, device information and pages visited through website analytics

How We Use Your Information

We use your information to:

  • Respond to enquiries and messages
  • Provide customer support
  • Improve our website and user experience
  • Monitor website performance and security
  • Comply with legal obligations where required

We will only use your personal information where we have a lawful basis to do so.

Contact Forms

If you contact us through our website, we will use the information you provide solely to respond to your enquiry. We do not use your details for marketing unless you have specifically requested to receive updates.

Cookies

Our website uses cookies to help improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Understand how visitors use our website
  • Improve website functionality
  • Measure website performance using analytics tools

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

Analytics

We may use website analytics services, such as Google Analytics, to help us understand how visitors use our website. These services collect anonymous information including pages viewed, time spent on the site and general location data.

Where required, analytics cookies will only be placed with your consent.

Sharing Your Information

We do not sell, rent or trade your personal information.

We may share your information with trusted third-party service providers who help us operate our website, such as website hosting or analytics providers. These organisations are required to keep your information secure and only use it for the services they provide on our behalf.

We may also disclose information where required by law.

How Long We Keep Your Information

We only keep personal information for as long as necessary to fulfil the purpose for which it was collected or to meet our legal obligations.

Keeping Your Information Secure

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you
  • Request that inaccurate information is corrected
  • Request that your information is deleted where appropriate
  • Restrict or object to certain types of processing
  • Request a copy of your personal data
  • Withdraw your consent where processing is based on consent

To exercise any of these rights, please contact us using the details on our Contact page.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

Analytics

We use Google Analytics to help us understand how visitors use our website and to improve the experience we provide.

Google Analytics collects information such as:

  • The pages you visit
  • How long you spend on our website
  • The device and browser you use
  • Your approximate location (based on your IP address)
  • How you found our website (such as through a search engine or social media)

This information is collected in an aggregated and anonymised form wherever possible and is used solely to help us monitor website performance, identify areas for improvement, and better understand how visitors use our site.

Google Analytics sets cookies on your device. These cookies will only be placed if you choose to accept analytics cookies through our cookie banner.

You can withdraw your consent at any time by updating your cookie preferences or by adjusting your browser settings.

For more information about how Google collects and processes data, please visit Google’s Privacy Policy:
https://policies.google.com/privacy

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, together with the revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please get in touch using the contact details provided on our Contact page.